Frequently Asked Questions

1) Is the Clearserver filter right for you?

If your company or organization has one of the following goals, you are an excellent candidate for our filtering product:

1 Managing corporate internet use
2 Avoiding corporate legal liabilities prompted by inappropriate employee internet site access
3 Keeping employees focus on business internet use
 

2) What are the network requirements to run the Clearserver?

You will need a network router/gateway.
 

3) Is the Clearserver scalable for large/small networks?

Yes, small companies and large companies benefit with the scalable filtering products and services offered by Internet Management. Depending on the size of your network and the number of licenses, we will configure the right size solution in a cost effective manner for your specific application.

One Clearserver Filter will support up to 2000 users, for example a company with 3500 employees would use 2 Clearserver Filter appliances.

 

4) What operating system and platform is the Clearserver Filter appliance running on?

Our Clearserver Filter comes preinstalled and pre-configured with Redhat 8.0 on Dell Servers.
 

5) How do you setup the Clearserver filter? Is the Clearserver easy to integrate into my network?

Our Clearserver Filters arrive at your business location already pre-configured and ready for installation. However, your IT Administrators will have to do a few simple steps to complete the setup.

First at your router/gateway, you will need to add an access control list to allow port 80 traffic from the Clearserver Filter and block all other port 80 traffic to the internet.

Second, you must setup your proxy settings by using automatic proxy setting (WPAD, DHCPINFORM, or Active Directory Group policy) or manually add proxy settings to client pc’s.

Finally, you must go to http://IP:8080 and setup filter preferences.

That’s it, the Clearserver Filter is now ready to manage and monitor your network.

Keep in mind, your assigned Internet Management technicians are available to answer any pre or post installation questions via our toll free customer service number.

 
6) Does the Clearserver have an administrative GUI? Can I block and unblock sites at my discretion?
Yes, you can block or unblock pages that you deem appropriate or inappropriate from your location in real time. You need NOT to contact us.
 
7) How do I bypass a blocked page?
At the block page, simply follow the link to bypass, then put your username and password and time of bypass and hit enter.
 
8) With 1,000 employees, how do I know when someone uses their bypass?
When an employee bypasses, an email is automatically sent to the assigned corporate network administrator with the username and time of bypass. The corporate network admin can also pull up a report on who used their bypass and where they went.

 

9) When is the database updated?

The database is updated at 1:00 am every night.

 
10) What are the Benefits?
  • Internet access has become an unmanageable corporate resource. With the installation of our Clearserver Filter solution, IT managers and IT professionals are NOW able to manage their corporate internet use and access facilities.
  • “Cyber-slacking” has become a major detriment to overall corporate productivity. By refusing access to unauthorized web sites, corporations and organizations are able to increase employee productivity.
  • Corporations and organizations are able to limit legal liability resulting from inappropriate employee Internet access.